Last Dispatch Dates for Pre-Christmas Delivery*

These are the last dates for orders to be placed on our website for expected delivery on or before 24th December 2021 (Christmas eve), but please be aware that with the continuing pandemic we cannot guarantee anything and advise ordering as early as possible to avoid disappointment.

UK Standard Delivery:

Friday 17th December before 12pm**

UK Express Delivery:

Thursday 23rd December before 12pm**

Please note: The items must showin-stock’ at the time of ordering and must not have a dispatch estimate showing against the item when viewing your basket. Orders must be placed before 12pm cut off on the date stated. Orders placed after 12pm will be sent as soon as possible but cannot be guaranteed same day despatch.

We will be processing internet orders and answering emails on the working days between Christmas and the new year as usual, but our phones will be off from 24th December 2020 - 3rd January 2021 inclusive.

Extended returns policy:

Goods purchased between 1st November - 23rd December 2021 may be returned (in addition to our standard returns policy and your statutory rights) anytime upto the 15th January 2022 for a store credit voucher. To qualify, items must be returned with all packaging and as new, using our returns form.

*Pre-Christmas delivery means the goods will be despatched in time and on a service that is scheduled to arrive on Christmas eve at the latest. If the courier experiences a problem e.g. issues related to the pandemic/ the person is out/ the address is not found etc which causes a delay, this is unfortunately out of our control. We cannot be held responsible for any kind of delay or missed delivery date (and cannot refund postage costs), so please do order early again this year! In the unfortunate event that a parcel is delayed, we will do our best to resolve the matter as quickly as possible but cannot compensate for late delivery or any associated costs.

Goods purchased through Amazon are bound by the 14 days standard returns policy.

**Scottish highlands, Islands, and Northern Ireland and some more remote mainland Scottish areas can take at least an extra 1-2 working day to deliver so please order at least 1-2 working days earlier than stated above.


Not the tasty chocolate chip kind, but important for you to know - we use cookies to offer you the best experience possible when shopping with us.
Continue to browse if you're happy with our Privacy & Cookie Policy.