All orders need to be signed for and orders are despatched Monday to
Friday (except on UK Bank holidays and any pre advertised holiday). Delivery is
Monday to Friday only and is usually between 8:00am and 7:00pm. Delivery is by
courier, or Royal Mail and may require a signature. If your parcel requires a
signature, you will be sent an email from the courier with a link to track the
parcel, please ensure there is someone available to sign for the parcel, or that
you respond to any cards left as you will be charged if the parcel is ultimately
returned to us as undeliverable after a reasonable number of attempts to deliver
and contact you regarding delivery have been made.
Zone 1 (everything in the UK not listed)
England, Wales and Scottish Lowlands
Despatch is usually same day for orders in stock and placed before 12pm.
Orders placed after 12pm will be despatched either the same day or the next
working day dependent on the volume of orders received, express delivery orders
are given priority. Items with an estimated despatch time are sent as soon as
they become available on the selected service.
Standard- £3.99
Delivery is usually 2 - 5 working days from despatch.
Express- £7.99
Usually next working day. Delivery can very occasionally take 2 working days
so please do not contact us about lack of delivery until 2 working days have
passed.
Saturday Delivery- £14.99
Orders can be placed on any day of the week upto 12pm Friday for delivery on the Saturday that week.
Please note we are unable to compensate or refund postage for late delivery. If a product has 'AWAITING STOCK' and a despatch estimate showing, the delivery time is in addition to this time frame.
For UK postcodes: AB 36-38, AB 55-56, BT, FK 17-21, HS 0-9, IV, JE, KA 27-28, KW 0-99, PA 20-99, PH15-33
Standard- £9.99 Delivery approx 3-6 working days
Express- £12.99 Delivery is usually 2 working days (orders placed before 12pm, please see delivery terms).
Please note we are unable to compensate or refund postage for late delivery. If a product has 'AWAITING STOCK' and a despatch estimate showing, the delivery time is in addition to this time frame.
For UK postcodes and Southern Ireland: IM, GY, IM, ZE, D and all Southern Ireland
Standard- £12.99 Delivery approx 3-6 working days
Express- £14.99 Delivery is usually 2 working days (orders placed before 12pm, please see delivery terms).
Please note we are unable to compensate or refund postage for late delivery. If a product has 'AWAITING STOCK' and a despatch estimate showing, the delivery time is in addition to this time frame.
For UK postcodes: Sectors in the London Congestion Zone
Standard- £4.49 Delivery approx 2-5 working days
Express- £8.49 Usually next working day. Delivery can very occasionally take 2 working days
so please do not contact us about lack of delivery until 2 working days have passed.
Please note we are unable to compensate or refund postage for late delivery. If a product has 'AWAITING STOCK' and a despatch estimate showing, the delivery time is in addition to this time frame.
International postage rates - Delivery is usually 2-6 working days but may
take longer depending on your Country's customs. You will be sent a tracking number, please ensure you notify us if your
parcel has not been delivered within 3 working days of the expected delivery date as there is a charge for parcels
ultimately returned to us as undeliverable. Delivery to remote areas may occasionally incur an additional charge, we will
notify you if this is the case before despatch.
Belgium, France, Germany, Luxembourg, Netherlands - £16
Austria, Denmark - £18
Czech Republic, Italy, Slovakia, Spanish Mainland - £24
Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden - £38
Lichtenstein, Switzerland - £40
Bosnia-Herzegovina, Croatia, Greece, Iceland, Latvia, Lithuania, Norway, Serbia - £51
Romania, Bulgaria - £88
South Africa, Egypt, Tunisia and Morocco a postage quote will
be obtained for approval before your order is despatched.
We are unable to ship to the US and Canada and all African
nations at this time for insurance reasons (other than those listed above).
Please note we are not responsible for any customs or tax/ VAT charges your country may impose.
We are unable to accept returns from outside the EU.